Family Tree Maker 2014 Crashes when accessing the "Family view" on Windows 10 x64 bit

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Dragosvr92
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Family Tree Maker 2014 Crashes when accessing the "Family view" on Windows 10 x64 bit

Postby Dragosvr92 » 4 years 3 months ago (11 Aug 2015, 16:21)

Family Tree Maker 2014 Crashes when accessing the "Family view" on Windows 10 x64 bit.
The 64bit versions of FTM14, 22.0.0.1027 - 22.0.0.345, do not work in Windows 10.

To fix this, use the auto-update and switch to the SP6 Patch (22.0.0.1404). This fixes a lot of crash issues.
Patch change logs here: http://help.ancestry.com/app/answers/detail/a_id/9048/

If for whatever reason you cant update, switch back to the 32bit version by following these instructions:
http://help.ancestry.com/app/answers/detail/a_id/5592/

For some more instructions about the updates, check this:
http://help.ancestry.com/app/answers/detail/a_id/5588/

Maybe this will come in handy for someone. :)
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